Shipping Policy
Thank you for choosing Curated Leisure for your entertainment essentials. We’re dedicated to ensuring your orders are delivered swiftly and securely. Below is an overview of our shipping terms and procedures:
Shipping Charges
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Enjoy complimentary shipping within the USA.
Order Cut-Off Time
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Orders placed before 6:00 PM, Monday through Friday (GMT-05:00, Eastern Standard Time) are processed on the same business day.
Order Processing Time
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We prepare and dispatch orders within 1-2 business days of purchase.
Delivery Timeframe
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Most orders reach you within 4-7 business days.
Shipping Methods
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Our shipments are predominantly handled by trusted third-party freight carriers using large trucks. For freight deliveries, we will contact you to arrange a convenient curbside delivery appointment. Please ensure that you provide an accurate phone number during checkout to facilitate this process.
Order Confirmation & Tracking
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Once you place your order, you’ll receive an email confirmation that verifies your purchase and payment approval. As soon as your order is on its way, we’ll send you a shipment notification that includes a tracking number and a link to follow your package’s progress.
Address Changes
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If you need to update your shipping address, please contact us within 24 hours of your order placement.
Order Cancellations
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You can cancel your order for a full refund anytime before it is dispatched. For orders that have already shipped, please refer to our refund policy.
Damages and Issues
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We advise you to inspect your delivery immediately upon receipt. If any part of the package or item appears damaged or if you receive an incorrect product, please notify us right away. In such cases, contact our team at support@curatedleisure.com and include photos of the issue. We will promptly arrange for a replacement or issue a refund, covering any necessary return shipping.
Need Assistance?
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Our dedicated customer service team is ready to assist you with any questions or concerns.
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Company Name: Curated Leisure
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Phone: 888-298-6769
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Email: support@curatedleisure.com
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Address: 19266 Coastal Hwy, Unit 4-543, Rehoboth Beach, DE 19971
We value your trust and strive to make every aspect of your shipping experience as smooth and satisfying as possible.